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By:

Kiran D. Tare

21 August 2024 at 11:23:13 am

From Mumbai to Meta

Kunal Shah’s rise from city entrepreneur to global head of WhatsApp signals that India is producing genuine architects of the digital age. For much of the internet era, the world’s defining digital products were imagined in California. The next chapter looks markedly different. Artificial intelligence, digital finance and ubiquitous connectivity have flattened the distance between Silicon Valley and the rest of the world. Increasingly, the most interesting ideas are emerging not merely from...

From Mumbai to Meta

Kunal Shah’s rise from city entrepreneur to global head of WhatsApp signals that India is producing genuine architects of the digital age. For much of the internet era, the world’s defining digital products were imagined in California. The next chapter looks markedly different. Artificial intelligence, digital finance and ubiquitous connectivity have flattened the distance between Silicon Valley and the rest of the world. Increasingly, the most interesting ideas are emerging not merely from American technology giants but other countries. Few people embody that transition better than Kunal Shah. His recent appointment as the global head of WhatsApp, following Meta’s $900 million investment in CRED, represents the arrival of an Indian entrepreneur at the helm of one of the world’s most consequential digital platforms. Unlike many celebrated founders whose credentials begin with engineering degrees, Shah’s intellectual roots lie elsewhere. A graduate in philosophy from Mumbai’s Wilson College, he briefly enrolled for an MBA. However, rather than collecting qualifications, he accumulated ideas, ranging effortlessly across economics, psychology, incentives and consumer behaviour. His social-media essays and public lectures have acquired an almost cult following among entrepreneurs because they treat business less as accounting than as applied anthropology. His entrepreneurial journey mirrors India’s own digital awakening. Long before smartphones transformed everyday commerce, Shah recognised that friction was the enemy of adoption. His first venture, FreeCharge, helped familiarise millions of Indians with digital payments during a period when cash remained king. Its success made him one of the pioneers of India’s fintech revolution. Following its sale, Shah resisted the temptation to launch another fashionable startup immediately. Instead, he spent years investing in young companies, observing founders and dissecting consumer behaviour with the patience of an academic. That unusually reflective interlude shaped CRED, the company he founded in 2018 around a deceptively simple proposition that trust should carry economic value. Many regarded the idea as eccentric. Why reward consumers merely for paying their credit-card bills on time? But Shah saw something deeper. Modern economies increasingly depend upon trust and reputation. CRED transformed disciplined financial behaviour into a platform that eventually expanded into lending, commerce, insurance, wealth management and payments. Today the company serves around 17 million monthly active members, and has attracted more than $900 million from global investors. It generates annual revenues of roughly $325 million. Importantly, these figures signify that patient product thinking can triumph over fashionable exuberance. Shah’s influence extends well beyond the companies he has founded. He has become perhaps India’s most prolific angel investor, backing more than 250 startups while mentoring hundreds of entrepreneurs. His counsel has shaped businesses across sectors, while advisory roles with Peak XV Partners, Pine Labs and industry bodies have given him an outsized influence over the direction of India’s startup ecosystem. Shah has consistently argued that enduring businesses are built not on funding rounds but on understanding incentives, habits and human psychology. Those qualities explain why Meta came calling. Mark Zuckerberg praised Shah’s “builder mentality” while Meta’s Chief Product Officer, Chris Cox, highlighted his grasp of how WhatsApp fits into people’s everyday lives. That endorsement recognises that the future of messaging lies increasingly beyond messaging itself. Artificial intelligence, digital payments, commerce and business communication are converging into a single ecosystem. Few executives possess practical experience across all four domains. India offers perhaps the clearest glimpse of that future. It is WhatsApp’s largest market, its most sophisticated laboratory for business messaging and an increasingly important arena for digital payments. Shah understands this ecosystem instinctively because he helped build it. His career has unfolded alongside India’s digital public infrastructure, the smartphone revolution and the emergence of one of the world's most dynamic entrepreneurial cultures. There is something symbolically satisfying about the appointment. While technology has long celebrated engineers who solve computational problems, Shah belongs to a different tradition of the entrepreneur who begins by asking why people behave as they do. His greatest strength lies in understanding incentives, trust and networks. History suggests that the most transformative technology leaders are rarely prisoners of technology alone. They are students of people. In elevating Kunal Shah to lead WhatsApp, Meta is betting that the next era of the internet will be shaped less by algorithms than by a deeper understanding of the billions of human beings who use them. Judging by Shah’s career so far, that is a wager with every chance of paying handsome dividends.

Annasaheb Patil: A Lifelong Advocate for Workers’ Rights

Updated: Oct 21, 2024

Annasaheb Patil

Annasaheb Pandurang Patil, a member of the Maharashtra Legislative Council, made significant contributions to the uplifting of scattered workers in Mumbai. For this reason, he is regarded as the architect of the progress of the Maratha and Mathadi workers in Maharashtra. Annasaheb Patil proposed a simple yet broad definition of a `Maratha,’ stating that every person residing in Maharashtra and standing for its defence is a Maratha. With this ideology, he established the Mathadi Workers Union and the All India Maratha Federation.

When Annasaheb Patil arrived in Mumbai from his native village, Mandrulkole in Patan Taluka, he began his career as a worker. At that time, workers in Mumbai were facing dire conditions, and a majority of them were Marathas. Annasaheb Patil believed that workers needed to experience both economic and social progress. He deeply studied their issues and began organising them, forming the Mathadi Workers Union, formally known as the Maharashtra State Mathadi Transport and General Workers Union. This became one of the largest labour unions in the state.

At the time, most labour unions were led by communists, but Annasaheb Patil rejected their ideologies, instead building a union based on Indigenous principles. He organised protests and movements, putting forward workers’ demands for better wages, healthcare, and basic rights for workers before the government. His relentless work eventually bore fruit, and he became the guiding force for workers.

Annasaheb Patil’s efforts resonated with the government. The then-Chief Minister, Yashwantrao Chavan, addressed the demands put forth by Patil, and on June 5, 1969, the Mathadi Workers Act was enacted in Maharashtra. This legislation brought joy and relief to the workers, improving their quality of life. Due to this act, facilities such as hospitals, consumer societies, housing through CIDCO, and educational and medical services were made available to Mathadi workers. Patil’s contribution to their welfare was pivotal.

Today, the issue of Maratha reservation is a significant topic in Maharashtra. Annasaheb Patil, the father of the Maratha reservation movement, made sure that his demands were reasonable and did not disturb social unity. His image is revered across Maharashtra for this reason.

Annasaheb Patil worked tirelessly for the welfare of Mathadi workers, most of whom were Marathas. He united the 12 Balutedars and 18 Pagadi communities, forming various organisations under the All India Maratha Federation. His leadership earned him widespread respect, and on July 8, 1980, he became a member of the Legislative Council.

During this time, the demand for Maratha reservations based on economic criteria was gaining traction. Annasaheb Patil toured Maharashtra while advocating for this cause. He resolved to lead a protest march to the Legislative Assembly. As an MLA in the Congress government, Patil, along with Advocate Shashikant Pawar, led a massive procession from Azad Maidan, Mumbai, on March 22, 1982. The sight of the marchers carrying Shivaji Maharaj’s saffron flag caught the attention of the citizens of Mumbai.

Annasaheb Patil submitted a list of nine demands to the then Chief Minister, Babasaheb Bhosale. Realising that the demand for reservation would not be considered, he declared that if justice were not served to the Maratha community, he would not live to see the next sunrise. True to his word, he ended his life on March 23, 1982, leaving an indelible mark on the state.

Annasaheb Patil devoted his life to the progress of Mathadi workers, raising their issues before the government and improving their living conditions. His efforts for the Maratha reservation and social justice brought attention to the problems faced by the community. His life was a testament to the struggle for the welfare of society. Rightfully, he is remembered as the father of the Maratha reservation movement and the architect of Maratha upliftment.

On his birth anniversary, we humbly pay tribute to the sacred memory of Annasaheb Patil.

(The writer is a BJP member of Maharashtra Legislative Council. Views personal.)

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