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By:

Minal Sancheti

2 May 2026 at 12:26:53 pm

BEST strike paralyses Mumbai

Mumbai: For Sai More, an LIC agent, the Friday commute from his home in Century Bazar, Worli to work place in Churchgate, proved as an expensive affair. On a normal day, he spends Rs 12 on a BEST bus fare till Dadar station and then takes the local train to Churchgate. However, he had to shell out more money than his usual spending on the travel. Thanks to the strike by BEST Samyukt Kamgar Kruti Samiti, a joint action committee comprising 12 unions, pressing for its demands of better wages...

BEST strike paralyses Mumbai

Mumbai: For Sai More, an LIC agent, the Friday commute from his home in Century Bazar, Worli to work place in Churchgate, proved as an expensive affair. On a normal day, he spends Rs 12 on a BEST bus fare till Dadar station and then takes the local train to Churchgate. However, he had to shell out more money than his usual spending on the travel. Thanks to the strike by BEST Samyukt Kamgar Kruti Samiti, a joint action committee comprising 12 unions, pressing for its demands of better wages and working conditions. The strike paralysed the city’s second life line – the BEST bus. Only 32 of 2,766 buses were operated in the city in a rare collapse of the transport system. The strike forced the government to hold a meeting with the officials and workers later in the day to discuss their demands. More, the sole bread winner in this family, earns Rs 25,000 a month. When he learned about the BEST strike the first went to Aqua Line metro. He boarded the crowded metro from Worli and got down at Dadar. Then he took a local train to Churchgate and hired a share taxi to his office at Nariman Point. “I travel from Dadar to Nariman Point every day using bus and train. But today we faced difficulty because there were no buses. My colleagues and I went together to our office by cab.” The Samiti has been pressing for three demands. Rangnath Satavase, a representative of the Samiti, said, “We don’t want an independent budget for the BEST. You should include it with the BMC’s budget. The employees are facing issues due to salary arrears since 2016. We demand proper wages from 2016 to 2026 and apply seventh Pay Commission recommendations to the BEST workers. The wet lease workers should be included in the BEST as its workers and they should get minimum wages.” The BEST bus operators face many issues because there are fewer BEST buses that are working every day. This makes their work difficult. They complain that their salary has not increased since a long time. Vaishali Chavan, a bus conductor, said, “My salary is Rs 18,000 and I don’t get holidays. Now since they have reduced the number of buses, it is difficult to manage the huge number of passenger crowds. This makes our job tough. So, we demand higher wages and better work conditions.” The operators also claim that they don’t get any holidays except one weekly off. They have to work even during festivals, and if they don’t, their salary gets deducted. Imran Sheikh, a bus driver, said, “We don’t get equal wages. The salary ranges from Rs 20,000 to Rs 25,000 per month without any holidays. We just get one weekly holiday, but other than that we have to work even on the Labourer’s Day, Gandhi Jayanti, Diwali and Ramzan. If we take leave because of some emergency work, they cut our salaries.” He has been working for two years. “Some of my colleagues have been working for more than five years. Even their salaries have been the same. They promise they will increase, but they never do, and there is no bonus given.” Trushna Vishwasrao, chairperson of the BEST Committee, criticised the workers and said they should not have gone on strike when the BEST is already going through a loss. She said, “We agree with their demands, and we will fulfill it, so there is no need for a strike. It takes time to implement all the demands. We have got a gratuity of Rs five crores that we will be using to compensate the salary, and more funds will be coming, which we will use to fulfill their demands.” She said BEST is running at a deficit in any way. Their strike has also troubled the common public who depend on the BEST buses to travel. Commuters Stranded The strike left commuters stranded during the morning rush hour, with long queues seen at bus stops across the city. They later scrambled for already packed local trains, Metro services, autos, and cabs to reach their workplace. A spokesperson of the civic undertaking said only 48 buses were on Mumbai's roads during the day while some others were forced to return to depots after incidents of stone-pelting and obstruction by striking employees. BEST is Mumbai's second-largest public transport provider after the suburban railway network and carries around 25 lakh passengers daily through its bus services. It also supplies electricity to more than 10 lakh consumers in south and central Mumbai. However, union leaders claimed the strike was 100 per cent successful on the first day. Both transport and power divisions of the BEST took part in the strike. However, power supply to BEST customers in the island city remained unaffected by the agitation. Many passengers were forced to rely on alternative modes of transport, such as suburban trains, Metro services, autorickshaws, taxis, and app-based cabs, while others reported delays in reaching their workplaces and educational institutions. "During weekdays, I travel to work by public transport, but today I took my bike out as there were no buses on the roads," said Sachin Nalawade, who works as a consultant. The strike commenced despite an ad-interim order passed by an industrial court restraining employees from resorting to a strike and the Maharashtra government's invocation of the Maharashtra Essential Services Maintenance Act (MESMA), which prohibits the disruption of essential services. “Shared autorickshaws usually charge Rs 30 from Bharat Nagar to Bandra or Kurla, but today drivers were charging as they pleased. Some were demanding Rs 40 to Rs 50,” an employee of the Securities and Exchange Board of India (SEBI) said. "The issue is not merely that of workers. It is the outcome of the BJP-led Mahayuti government's negligence and wrong policies. It was known to the administration that employees were planning to go on strike. Was the government asleep until lakhs of Mumbaikars were held to ransom? Who will take responsibility for allowing the situation to deteriorate to the point where BEST services came to a halt?" Varsha Gaikwad, President, Mumbai Congress

Growing Risks Of Cyber Warfare

Updated: Oct 21, 2024

In a shocking series of events, multiple coordinated explosions have rocked Lebanon and parts of Syria, killing dozens of people and injuring thousands. The blasts occurred after explosive devices, hidden inside pagers and other radio communication devices, were detonated. The targeted individuals were primarily members of Hezbollah, with the explosions taking place in densely populated areas, resulting in widespread injuries to civilians, including children.

The devices, mainly pagers, walkie-talkies, and radios, had been in the possession of Hezbollah operatives, who had acquired them months prior, under the assumption they were secure. However, Hezbollah has accused Israel’s intelligence agency, Shin Bet, of tampering with the devices during transit.

According to security experts, Israel’s elite secret cyber warfare unit was behind the attack. This unit, known for its global cyber operations, is also linked to the creation of the STUXnet malware, which was responsible for the failure of Iran’s nuclear power plant. The pagers were rigged with explosive materials in place of a battery, and a relay switch was installed, allowing the explosions to be triggered remotely in a synchronized manner. The result was devastating injuries to the eyes, face, hands, and legs of those carrying the devices.

The incident occurred in Hezbollah-stronghold areas, including the Dahieh suburb of Beirut, southern Lebanon, and parts of the Beqaa Valley, with some explosions also reported across the border in Syria. The blasts overwhelmed hospitals, as hundreds of victims sought medical help for injuries ranging from severe burns to shattered limbs. The intensity of the explosions, far beyond that of ordinary battery malfunctions, indicates a highly sophisticated sabotage operation.

These explosions have not only deepened the crisis in Lebanon but have also raised critical questions about supply chain security, intelligence tactics, and the legality of using booby-trapped electronics in conflict zones.


What Are Pagers, and Why Are They Still Preferred?

Despite being old-school tele communication technology, pagers or beepers are still used in many countries, particularly in critical sectors and organizations. Pagers primarily facilitate one-way communication, pager uses higher frequencies than car radios i.e. 400 MHz band frequency. It also used a very basic type of VHF spectrum. These devices operate in restricted areas to transfer messages, alerts, and information. These devices are considered more secure and harder to trace or track compared to mobile phones, as they only receive messages, similar to a car radio that receives signals without revealing the listener’s identity or location. Additionally, pagers lack features like Bluetooth or GPS, making them more difficult to hack or compromise.

Among their many advantages, pagers are known for their long battery life and durability, making them ideal for continuous use in specific industries. There are an estimated two million active pager users worldwide. Hezbollah began using pagers after Israel successfully assassinated a high-ranking Hezbollah target by hacking his cellphone and precisely targeting him with a missile. Since then, many Hezbollah members have switched to more primitive communication devices, like pagers, to avoid being tracked via the internet.


Are Mobile Phones and Smartphones Similarly Vulnerable?

American and European security agencies suggest that, theoretically, it is possible to alter mobile phones and other smart devices to turn them into explosive devices. However, practically, it is more difficult due to the advanced security systems in modern smartphones. A hacked smartphone may exhibit various signs, such as abnormal temperature changes, slower system performance, unexpected reboots, odd sounds during calls, hung applications, or irrelevant messages and pop-ups, all of which could indicate tampering. These security systems make it more challenging to modify smartphones in the same manner as simpler devices like pagers.


New Security Challenges

The Hezbollah pager explosion serves as a wake-up call for sectors involving critical infrastructure and aviation. In an era where smartphones are network-connected and can be charged wirelessly, the possibility of tampering with batteries or embedding explosives, like HMX, PETN and other type of plastic explosives pose significant risks. During flights, even a minor explosion could result in catastrophic consequences. On the ground, the threat extends to damaging nearby aircraft, equipment, and infrastructure. Airport security may soon impose stricter regulations, potentially banning pagers, walkie-talkies, and radios, much like power banks, which are now restricted on flights. In the future, mobile phones may only be allowed in switched-off modes, placed in lithium-safe bags during flights. Suspicious devices could be handled separately in Faraday-sheet bags to block any network or signal connections.

This incident highlights the growing risks of cyber warfare and the dangers posed by everyday communication devices being exploited for sabotage. It is an alarming call for a nation’s security as the treat of such critical infrastructure being handled by terrorist organisations can compromise the use of day-to-day electronics for malicious activities. As technology advances, so must the protocols for ensuring public safety, particularly in high-risk environments where even the smallest vulnerability could lead to devastating consequences.

(The writer is an eminent cyber and explosives forensic expert. Views personal.)

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