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By:

Rashmi Kulkarni

23 March 2025 at 2:58:52 pm

Making a New Normal Feel Obvious

Normal is not what’s written. Normal is what repeats. The temple bell rings at the same time every day. Not everyone prays. Not everyone even walks in. Some people don’t care at all. And yet when that bell rings, the whole neighborhood syncs. Shops open, chores move, calls pause. The bell doesn’t convince anyone. It simply creates rhythm. That’s how “normal” is built inside a legacy MSME too. Not by speeches. By repetition. Quick recap: Week 1: You inherited an equilibrium. Week 2: People...

Making a New Normal Feel Obvious

Normal is not what’s written. Normal is what repeats. The temple bell rings at the same time every day. Not everyone prays. Not everyone even walks in. Some people don’t care at all. And yet when that bell rings, the whole neighborhood syncs. Shops open, chores move, calls pause. The bell doesn’t convince anyone. It simply creates rhythm. That’s how “normal” is built inside a legacy MSME too. Not by speeches. By repetition. Quick recap: Week 1: You inherited an equilibrium. Week 2: People resist loss, not improvement. Week 3: Status quo wins when your new way is harder. Week 4 is the next problem: even when your idea is good and even when it is easy, it can still fail because people don’t move together. One team starts. Another team waits. One person follows. Another person quietly returns to the old way. So, the old normal comes back … not because your idea was wrong, but because your new normal never became normal. Which Seat? • Inherited : people expect direction, but they only shift when they see what you consistently protect. • Hired : people wait for proof “Is this just a corporate habit you’ll drop in a month?” • Promoted : people watch whether you stay consistent under pressure. Now here’s the useful idea from Thomas Schelling: a “focal point”. Don’t worry about the term. In simple words, it means: you don’t need everyone convinced. You need one clear anchor that everyone can align around. In a legacy MSME, that anchor is rarely a policy document. It’s not a rollout email. It’s a ritual. Why Rituals? These firms run on informal rules, relationships, memory, and quick calls. That flexibility keeps work moving, but it also makes change socially risky. Even supportive people hesitate because they’re thinking: “If I follow this and others don’t, I’ll look foolish.” “If I share real numbers, will I become the target?” “If I push this new flow, will I upset a senior person?” “If I do it properly, will it slow me down?” When people feel that risk, they wait. And waiting is how the status quo survives. A focal ritual breaks the waiting. It sends one clean signal: “This is real. This is how we work now.” Focal Ritual It’s a short, fixed review that repeats with the same format. For example: a weekly scoreboard review (15 minutes) a daily dispatch huddle (10 minutes) a fixed purchase-approval window (cutoff + queue) The meeting isn’t the magic. The repetition is. When it repeats without drama, it becomes believable. When it becomes believable, people start syncing to it, even the ones who were unsure. Common Mistake New leaders enter with energy and pressure: “show impact”. So they try to fix reporting, planning, quality, procurement, digitization … everything. The result is predictable. People don’t know what is truly “must follow”. So everything becomes “optional”. They do a little of each, and nothing holds. If you want change to stick, pick one focal ritual and make it sacred. Not forever. Just long enough for the bell to become the bell. Field Test Step 1 : Pick one pain area that creates daily chaos: delayed dispatch, pending purchase approvals, rework, overdue collections. Step 2 : Set the ritual: Fixed time, fixed duration (15 minutes). One scoreboard (one page, one screen). Same three questions every time: – What moved since last time? – What is stuck and why? – What decision is needed today? One owner who closes the loop (decisions + due dates). Step 3 : Protect it for 8 weeks. Don’t cancel because you’re busy. Don’t skip because a VIP came. Don’t “postpone once” because someone complained. I’ve seen a simple weekly dispatch scoreboard die this exact way. Week one was sharp. By week three, it got pushed “just this once” because someone had a client visit. Week four, it moved again for “urgent work”. After that, nobody took it seriously. The old follow-ups returned, and the leader was back to chasing people daily. The first casual cancellation tells the system: “This was a phase”. And the old normal returns fast. One Warning Don’t turn the ritual into policing. If it becomes humiliation, people will hide information. If it becomes shouting, people will stop speaking. If it becomes a lecture, people will mentally leave. Keep it calm. Keep it consistent. Keep it useful. A bell doesn’t shout. It just rings. (The author is Co-founder at PPS Consulting and a business operations advisor. She helps businesses across sectors and geographies improve execution through global best practices. She could be reached at rashmi@ppsconsulting.biz)

Solo Outings — An exploration

Being alone is not loneliness. It is the much-needed peace that follows celebration, noise, and fun.

There comes a time when being alone stops feeling like loneliness. It starts to feel like peace. It’s a deep exhale after years spent surrounded by noise, opinions, and unmatched energy. Then solo outings turn into more than a walk or a coffee break. They become a celebration of self.


Stepping Out Alone

For most of us, going out alone once seemed strange. We believed outings were meant to be shared—with friends, family, or a partner. But solitude has a magic of its own. When you step out alone, you answer to no one’s timing, mood, or preference. You walk at your own pace and linger where your heart feels light. You hear the quiet conversations between your thoughts and the world.


A solo outing doesn’t need to be grand. It could be as simple as visiting a park, sitting by a lake, exploring a heritage walk, visiting a temple, or just sipping tea at your favourite café. The joy lies in being present — fully, peacefully, joyfully.


Discover Yourself Again

When you go out alone, something subtle shifts inside. You begin to observe—not just the world around you, but your own inner world. You notice what truly brings you comfort, what excites your curiosity, and what calms your soul.


You may realise that you love slow mornings, that you find peace in old architecture, or that a quiet bookshop feels more healing than a crowded mall. You begin to see how much of life you were missing while trying to fit into someone else’s rhythm.


Solo outings gently remind you that your own company is enough — more than enough.


Freedom From Social Energy

Let’s admit — being around people can sometimes be draining. Conversations that revolve around complaints, comparisons, or negativity leave us feeling heavy-hearted. On the other hand, when you spend a few hours by yourself, your energy resets. You stop performing for the world. You become your truest self — calm, curious, and comfortable.


In solitude, there’s no pressure to talk, impress, or respond. You can simply be. And that stillness brings an incredible sense of freedom.


Turning Solitude Into Celebration

Make solo outings a little ritual of joy. Dress up for yourself. Spray your favourite perfume. Carry a diary or a camera. Capture moments that make you smile — a tree full of blossoms, the sound of temple bells, a child’s laughter, or the aroma of freshly brewed coffee.

Treat yourself to a nice meal or a soothing cup of tea. Sit quietly and observe life unfolding — without rushing, without judging. These little acts fill your heart with gratitude and remind you that happiness was never outside; it was always within you.

 

Why You Should Try It Often

  • It builds confidence – you learn to rely on yourself emotionally.

  • It strengthens intuition – you begin to listen to your inner guidance.

  • It deepens peace – silence becomes your friend, not your fear.

  • It nurtures gratitude – you start noticing life’s small blessings.

  • It clears emotional clutter – you return refreshed, lighter, happier.

  • A solo outing is not an escape; it is a return to yourself.

  • It is about realising that your joy does not depend on company or conversation; it lies quietly within you, waiting to be rediscovered each time you step out alone.


So, the next time you feel like going out, do not wait for someone to join you. Put on your most comfortable clothes, carry your calm heart, and step into the world — just you and your beautiful self.


Because sometimes, the most meaningful conversations happen in silence, and the best company is your own.

 

(The writer is a Thane based tutor. Views personal.)

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