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By:

Anil D. Salve

21 March 2026 at 8:11:09 pm

A Drought of Wisdom in an Ocean of Information

We live in an age where information is everywhere. With a single click, we can access news from across the world, thousands of opinions, countless videos and endless claims. Knowledge has never been so accessible. Yet, in this overwhelming flow of information, something increasingly scarce is discernment-the ability to distinguish what deserves our belief from what deserves our doubt. Information and knowledge are not the same. Reading, watching or hearing something does not automatically...

A Drought of Wisdom in an Ocean of Information

We live in an age where information is everywhere. With a single click, we can access news from across the world, thousands of opinions, countless videos and endless claims. Knowledge has never been so accessible. Yet, in this overwhelming flow of information, something increasingly scarce is discernment-the ability to distinguish what deserves our belief from what deserves our doubt. Information and knowledge are not the same. Reading, watching or hearing something does not automatically make it true. We need the ability to verify information, understand its context, recognise its purpose and only then form an opinion. In the digital age, this ability has become one of the most important forms of wisdom. Social media has transformed the way information travels. WhatsApp, Instagram, Facebook and other platforms have made communication faster, wider and more accessible. But the same speed that connects society can also overwhelm it. Information often reaches us before facts do. A headline is read before the full story. A short video is watched without knowing what happened before or after it. A photograph is circulated without its original context. A message arrives with the familiar words, “Forwarded as received,” and within minutes it may reach thousands of people. By the time the truth catches up, the rumour may already have done its work. The problem becomes even more serious when misinformation is deliberately created and circulated. Rumours may be planted not merely to mislead individuals but to divert public attention from an important issue, create suspicion, damage someone's reputation or push society towards a particular narrative. A distraction does not always need to be completely false. Sometimes a small piece of truth is mixed with exaggeration, selective facts or emotional language. The result can be more powerful than an outright lie because it appears believable. This is how narratives are manufactured. Social media platforms can become powerful tools in this process. A repeated claim begins to look familiar, and familiarity is often mistaken for truth. A provocative post attracts attention. Thousands of reactions create the impression that “everyone” believes it. One emotional video triggers another, comments intensify the mood, and before facts have an opportunity to speak, public sentiment may have already shifted. This is where mob psychology enters the picture. A society can move from calm to anger, suspicion to trust, or optimism to fear with surprising speed. People who would ordinarily think carefully may react differently when they see thousands of others expressing outrage, fear or hostility. The individual begins to follow the crowd, and the crowd begins to reinforce the individual. The danger is not limited to negative emotions. The same mechanism can also be used positively-to mobilise people for social causes, humanitarian assistance, disaster relief, public awareness and community action. Technology itself is neither wise nor foolish. Its impact depends on how information is created, amplified and consumed. The greatest danger, therefore, is not that we have too much information. It is that we may lose the habit of thinking while consuming it. We are increasingly becoming consumers of information rather than creators of thought. Everyone has access to information today, but access does not necessarily mean understanding. The boundaries between a rumour and a report, an opinion and a fact, popularity and truth are becoming increasingly blurred. A post does not become true because thousands of people have liked it. A video does not become evidence merely because it has gone viral. An opinion does not become a fact because it is expressed confidently. An idea does not become correct simply because it confirms what we already believe. This last point deserves particular attention. We often accept information not because it is accurate, but because it is comfortable. We are naturally attracted to information that confirms our existing beliefs and suspicious of information that challenges them. In the digital world, this tendency can be amplified by algorithms that repeatedly expose us to content similar to what we have already watched, liked or shared. Gradually, we may find ourselves living inside an information bubble where we hear many voices-but mostly voices that agree with us. That is not diversity of information. It is an illusion of certainty. Discernment does not mean doubting everything. It means thinking before believing. It means asking simple but powerful questions: Who is saying this? What is the evidence? What is the context? What may be missing? Who benefits if I believe it? And have I heard the other side? These questions may take only a few seconds, but they can prevent hours, days or even years of misunderstanding. This responsibility is particularly important for the younger generation. Children today are growing up in an environment of unprecedented information exposure. They can encounter more information in a few hours than earlier generations might have encountered in weeks. Therefore, education cannot merely teach students how to collect, remember and reproduce information. It must teach them how to question, verify, analyse and interpret it. A student who can write the correct answer in an examination may be academically successful. But a student who knows how to ask the right question is better prepared for life. The classroom of the future must therefore produce not merely informed students, but thinking citizens. They must learn that forwarding a message is also a form of responsibility. Sharing a post is not an innocent act when it can affect someone's reputation, create public fear or influence social behaviour. The challenge becomes even greater in the age of Artificial Intelligence. AI can generate information, images, audio and video with extraordinary speed and sophistication. The distinction between what is real and what merely appears real may become increasingly difficult. In such a world, human judgment becomes more valuable, not less. Technology can produce an answer in seconds. It cannot automatically tell us whether that answer deserves our trust. Some answers require experience. Some require context. Many require the ability to think independently. We have more information, more technology and more connectivity than any previous generation. Yet our real challenge is to preserve something technology cannot manufacture for us: the capacity to think for ourselves. The ocean of information will only become larger. The question will no longer be, “How much information do we have?” The more important questions will be: What should we accept? What should we question? What should we verify? And what should we reject? No technology can completely answer these questions for us. No number of likes can substitute for evidence. No viral trend can replace judgment. No majority can turn misinformation into truth. That responsibility belongs to human beings. Information can tell us what happened. Discernment helps us understand what it means, why it happened, what may be missing from the story and how we should respond. Perhaps, therefore, the greatest educational challenge of our time is not to teach people how to find more information. They already know how to do that. The greater challenge is to teach them how to pause-to pause before believing, to pause before reacting, to pause before forwarding and to pause before joining the crowd. Because sometimes the most intelligent response to information is not an immediate reaction, but a moment of reflection. The ocean is already around us. It is growing deeper every day. What we need now is not more information to swim through it-but the wisdom to know which direction to take. (The writer is the Principal of Podar International School, Ausa, Latur. Views personal.)

Beyond the QR Code: Understanding the Financial Impact of UPI’s New MDR Framework

38 minutes ago
2 min read

Bharath walks into a shop to buy a mobile phone worth ₹50,000. He scans the UPI QR code, enters the amount and within seconds, the payment is done. There is no cash, no card and no extra charge visible to him. For Bharath, UPI is simply a convenient and almost effortless way of making a payment.


But what happens on the other side of that QR code?


The introduction of the new Merchant Discount Rate (MDR) framework brings this question into focus. From October 15, 2026, specified UPI Person-to-Merchant transactions above ₹2,000 will attract an MDR of 0.4%, subject to a maximum of ₹300 for transactions of ₹75,000 and above. Person-to-person payments will continue to remain free, while transactions up to ₹2,000 will also remain outside the MDR framework. The Government has stated that around 96% of P2M transactions will remain unaffected.


For a customer like Bharath, this does not mean that UPI has suddenly become a paid service. The MDR is an ecosystem charge and is not intended to be directly collected from the customer as a UPI payment fee.


However, for the shopkeeper, the calculation can be different.


Take a retailer who receives several high-value UPI payments every day. On an eligible ₹10,000 transaction, 0.4% works out to ₹40. On ₹50,000, it becomes ₹200. One transaction may not make much difference, but when similar transactions happen every day, the cumulative cost can become noticeable.


This matters especially for small businesses where profit margins are already limited. A merchant may not be in a position to simply add the MDR to the customer's bill. The additional cost may instead reduce the business's margin or force the merchant to look for savings elsewhere.


At the same time, it is important to understand why such a framework is being introduced. UPI is no longer just a payment facility; it has become part of India's financial infrastructure. Banks, technology companies and payment participants need to maintain systems, strengthen cybersecurity, manage fraud risks and continuously invest in technology. A sustainable payment ecosystem therefore needs an economic model to support these costs.


The new framework attempts to balance these two realities. It keeps everyday and person-to-person UPI payments free while introducing a limited cost for certain higher-value merchant transactions.


From a Chartered Accountant's perspective, the change also highlights an often-overlooked aspect of business finance: small transaction costs can become significant when multiplied by large volumes.


Businesses should therefore keep track of MDR and other payment-related expenses, reconcile settlement amounts with bank records and understand how these costs affect their margins. For businesses operating on thin margins, this monitoring can make a meaningful difference.


For Bharath, the QR code may look exactly the same and his payment may still feel free. For the merchant receiving that payment, however, the economics may have changed.


The real challenge is to ensure that India's digital-payment ecosystem remains both affordable for consumers and sustainable for the businesses and institutions that keep it running.


UPI changed the way India pays. The next chapter is about understanding the cost of keeping that convenience alive.


(The writer is a Chartered Accountant based in Thane. Views personal.)

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