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23 August 2024 at 4:29:04 pm

Picture Of The Day

Union Home Minister Amit Shah during a meeting with the newly elected BJP representatives of local bodies in Thiruvananthapuram on Sunday. | Pic: PTI

Picture Of The Day

Union Home Minister Amit Shah during a meeting with the newly elected BJP representatives of local bodies in Thiruvananthapuram on Sunday. | Pic: PTI

Why Doing Less Still Feels So Hard

As the calendar turns to 2026, many founders and second-generation leaders I speak with sound calmer than they did a year ago.


They’ve cut back. Fewer initiatives. Fewer meetings. Fewer “urgent” priorities. On the surface, it looks like maturity. And yet, a strange discomfort remains.


Teams seem slower, not sharper. Decisions feel hesitant, not thoughtful. People are doing less but not with confidence. This is the hidden tension many Indian SMEs are carrying into the new year: We reduced effort… but clarity didn’t increase.


The Illusion of Relief

When growth becomes exhausting, subtraction feels like relief. Founders remove layers. Leaders simplify plans. Businesses trim offerings, meetings, dashboards. It feels responsible. Even wise. But here’s what often follows instead of focus: silence.


Teams wait. Managers hesitate. People stop pushing ideas because they’re unsure what still matters. Doing less only works when everyone understands why they’re doing less and what has replaced what was removed.


Otherwise, subtraction doesn’t simplify the system. It starves it.


In many Indian SMEs, coordination is already implicit rather than explicit. People “know” what the founder wants. Legacy teams operate on memory, not documentation.


Second-generation leaders inherit unwritten rules they were never taught to question. When leaders subtract without redesigning how teams sync, they remove the visible workload but leave the invisible confusion intact. The result is not freedom. It’s uncertainty.

People don’t ask, “What should I do now?” They ask, “Am I allowed to decide this?”


That hesitation is expensive.


Real Cost Is Not In Output

When teams lose sync, the cost doesn’t show up immediately in revenue. It shows up in subtler ways:

• Decisions escalate unnecessarily

• Founders re-enter work they thought they’d exited

• Managers seek reassurance instead of ownership

• Execution slows because people are second-guessing priorities


This is the cost of growth most leaders miss. Not complexity but coordination debt.


Every new hire, new role, new initiative quietly adds another layer of dependency. Decisions now need more conversations. Actions wait for more signals. What once moved on instinct starts moving on consensus. You can reduce workload and still feel slower if alignment isn’t deliberately rebuilt. The work shrinks, but the friction grows … because the system is no longer pulling in one direction.


Subtraction has value but only as a reset. It creates space. It removes noise. It exposes what is actually working. But what follows determines whether the business stabilises or stalls.


After subtraction, three questions must be answered clearly:

1. What now defines success?

2. Who owns final decisions without constant checking?

3. How do teams know they’re aligned, not just busy?


If these answers are assumed instead of stated, confusion simply becomes quieter.


Indian businesses carry unique complexity. Family ties. Legacy loyalty. Founder proximity. Cultural deference to authority.


These strengths help businesses survive early stages. But during scale, they make sync harder not easier.


Second-generation leaders, in particular, face an invisible burden: modernising systems without destabilising relationships.


In this context, subtraction must be accompanied by explicit coordination. Not more control. But more clarity.


When subtraction is done with intention and sync is redesigned, something shifts. Decision rights become clearer. Reviews become sharper, not longer. Meetings focus on signal, not status. Founders stop firefighting without disappearing.Teams regain confidence to act.


The business doesn’t feel lighter because there’s less work. It feels lighter because work now makes sense.


A New Resolution for 2026

As leaders step into the new year, most resolutions focus on addition. New markets. New products. New growth targets. A more powerful resolution might be this:


After subtracting, pause long enough to redesign how people align. Don’t rush back into motion. Use the space.


Clarify roles. Reset cadence. Make decision paths visible. Replace implicit understanding with shared language. Growth doesn’t come from doing more.


It comes from syncing what matters and subtracting what doesn’t. But only in that order.


The businesses that will grow sustainably in 2026 won’t be the loudest. They’ll be the ones that did the quiet work first: fixing coordination before acceleration, clarity before ambition, alignment before scale.


Subtraction is not the destination. It’s the doorway. What you rebuild next decides whether growth nourishes the organisation or starves it.


(The writer is CEO & Co-founder at PPS Consulting. She works with founders and second-generation leaders to design operating systems where growth strengthens people. Views personal.)

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