Rashmi Kulkarni

In MSMEs, digitisation fails when it asks for faith. Start where it offers relief. This is the point where many leaders make the costliest mistake: They treat digitisation like a “big bang”. ERP rollout. Full automation. Everything at once. And then they act surprised when the company rejects it. Let me say it plainly: Most MSMEs don’t fail at digitization because of technology. They fail because of adoption. Which Seat? Inherited seat: you’re under pressure to “make it modern” fast. That...

The old guard isn’t blocking change. They’re protecting something AI generated image Once you stop begging, and you stop shouting, you still have to do the hardest part: You have to bring the old guard along without breaking the room. And the quickest way to get this wrong is to treat it like a logic problem. It’s not. It’s closer to a family wedding. In an Indian wedding, seating is never “just seating”. You don’t move people around by saying, “This arrangement is more efficient”. You move...

A plan is negotiable. A commitment is not. Do you mean what you say? Not in a motivational way. In a practical way. Because most people in these companies have seen this pattern before: a new leader comes in announces something big people panic, adjust, comply for a week then the leader gets busy, distracted, or tired everything returns to old normal So the system develops a habit: wait it out. If you want change to become real, you have to break that “wait it out” habit. And you don’t break...