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By:

Quaid Najmi

4 January 2025 at 3:26:24 pm

Gas crunch reaches Mumbai’s high-rise

Mahanagar Gas cuts PNG supply by 50 pc; biz hit Mumbai : Delivering another shock, the Mahanagar Gas Ltd. on Saturday mandated all commercial users to draw only 50 pc of their piped natural gas (PNG) supply with a warning of steep fines and abrupt cut in connection for violators, sending shockwaves in the industry.   This comes barely 48 hours after its first missive (March 12) imposing a 20 per cent  cut in PNG offtake by commercial users, which hit the bakery industry hard, amid...

Gas crunch reaches Mumbai’s high-rise

Mahanagar Gas cuts PNG supply by 50 pc; biz hit Mumbai : Delivering another shock, the Mahanagar Gas Ltd. on Saturday mandated all commercial users to draw only 50 pc of their piped natural gas (PNG) supply with a warning of steep fines and abrupt cut in connection for violators, sending shockwaves in the industry.   This comes barely 48 hours after its first missive (March 12) imposing a 20 per cent  cut in PNG offtake by commercial users, which hit the bakery industry hard, amid  speculation that lakhs of domestic PNG users may be affected next.   The MGL’s directives follow a central order (March 9), calling upon all commercial users to restrict their PNG consumption to only 50 pc of their average usage over the past six months.   The revised rules within 48 hours sent fresh shockwaves among the already panicked commercial PNG users, triggering apprehensions that even domestic consumers may feel the heat with likely ‘rationing’ of their convenient piped fuel connections.   “The gas curtailment is around 50 pc for industrial customers and 20 pc for commercial customers to maintain continuous gas supply to our CNG stations and domestic PNG customers,” a company spokesperson told  The Perfect Voice , justifying its ‘force majeure’ intimations.   Price Revision In its first order, the MGL had indicated a revision in PNG prices due to “gas pooling” arrangements, with the final rates to be announced after consultations with suppliers and the government.   Today, it willy-nilly unveiled the potential harsh hike in the rates of PNG: “We have been informed that any gas drawal by MGL exceeding permissible levels will attract a gas price of Rs 138/Standard Cubic Metre plus VAT.”   Accordingly, all commercial users have been warned that from Friday (March 13), if they cross the threshold limits (50 pc), they will be charged Rs 138/SCM  (Rs. 4091.21/MMBTU), and further usage above the permissible limits would lead to abrupt disconnection of supplies.   Piped Gas Presently, the MGL has over 30-lakh households using PNG in Mumbai and Mumbai Metropolitan Region (MMR), besides 5,200-plus commercial-industrial clients spread in multiple sectors, wholly dependent on piped gas connections.   Additionally, it runs 471-plus CNG stations and supplies it to more than 12-lakh vehicles including public and private transport, with plans to cover large urbanized pockets of Raigad district by 2029   Some of its bulk users include: Godrej Industries Ltd., Larsen & Toubro, Hindalco, several five-star hotels, IT companies, medicare like Asian Heart Institute or Lilavati Hospital, pharmaceutical industry, food and beverages, etc.   Home-makers howl An online achievement school ‘Multiversity of Success’ Founder Dr. Rekhaa Kale (Sion) said if the PNG cuts reach homes, it will disrupt the lives of millions of Mumbaikars. “Now, I regret giving up my LPG cylinders 10 years ago for the PM-Urja scheme, it could have been a life-saver today,” grumbled Dr. Kale.   A private nurse Kirron V. (Dahisar) rued that the real impact of gas shortage will be visible in Mumbai if domestic PNG supplies are also hit. “The so-called elite living in airconditioned high-rises sniggered and ‘looked down’ upon those sweating it out in snaky queues for a LPG cylinder,” she said sarcastically.   As the Gulf War entered the 15 th  day today, the FHRAWI-AHAR Vice-President Pradeep Shetty and other major organisations have repeatedly slammed the government for the acute short supply of LPG leading to chaos all over.

Why Half-Delegation Doubles the Load

“Delegation without release doesn’t free you … it multiplies your work.”

Every founder says they want to delegate. Few actually do. What most leaders practice isn’t delegation. It’s half-delegation: tasks pushed down, but ownership of standards and outcomes quietly held back.


The illusion is powerful. On paper, the team looks empowered. In reality, every loop still circles back. The founder steps out… only to re-enter through side doors: WhatsApp overrides, midnight edits, “just a quick check” messages.


Instead of freeing them, half-delegation doubles the load.


The Factory Example

At “The Factory” (our case study of this series), the founder had finally hired senior managers. Production head, operations head, finance lead. “Now I can focus on strategy,” he told us. For a few weeks, it seemed to work. He stepped back from the daily stand-ups. Managers ran reviews on their own.


But then patterns emerged:

  • WhatsApp messages at midnight correcting quality details.

  • Quick edits to client proposals after teams had already approved.

  • Vendor negotiations reopened because “he knew the history better.”


From the team’s perspective, nothing had changed. They were still executing under his shadow. From his perspective, he was working twice as hard. Delegated tasks still lived in his head. He tracked them, worried about them, and re-entered them after the team had already moved.


This is the cost of half-delegation: two versions of the same work … one done by the team, one replayed in the founder’s brain.


Why Half-Delegation Happens

Founders don’t cling because they want control. They cling because they fear loss.

Loss of quality.

Loss of client trust.

Loss of consistency.


So they push the task out, but keep the standard inside. They let the team act, but reserve the right to intervene.


It feels safer. In truth, it’s corrosive. Teams learn their work isn’t final. Leaders drown in mental residue. And the cycle repeats.


Delegation Debt

We call this delegation debt: the compounded load that builds when you hand off action but not ownership.


At The Factory, delegation debt showed up in endless corrections. Managers stopped making confident calls because they knew he would revisit them anyway. Every decision took twice as long … once when the team acted, again when the founder “checked.”


It would have been less work if he had done it himself. At least then the loop closed once.


Cognitive Residue

Even when founders don’t step back in, they often carry what we call cognitive residue … the mental fragments of tasks supposedly delegated. The factory founder described it perfectly: “I tell them it’s theirs. But I still think about it at night. I still wonder if they’ll get it right.”


That residue meant he never truly switched off. Even when he didn’t intervene, he stayed tethered. Delegation in words, ownership in mind.


Phantom Ownership

The cruelest part is what happens to teams. They think they’ve been trusted. They take ownership. Then suddenly, the founder reappears with edits, corrections, or vetoes.


That’s phantom ownership where responsibility looks transferred but still defaults back to the founder. It breeds frustration. Teams stop trying to own outcomes because they know ownership isn’t real. And leaders complain about lack of accountability … without realizing they’ve sabotaged it themselves.


Breaking the Cycle

Half-delegation isn’t better than no delegation. It’s worse. At least when you own it fully, the loops close once. In half-delegation, every loop closes twice: once in the system, once in your head.


Breaking the cycle requires three deliberate shifts:

Define Done. Don’t just assign the task. Make clear who decides it’s finished.

Make Standards Visible. If quality benchmarks live in your memory, they’re still yours. Write them down.


Exit Publicly. Tell the team where you’re stepping out and mean it. If you return, explain why, once. Then fix the system, not the person.


The Human Confession

One founder put it bluntly: 


“I thought I was delegating. Turns out I was just postponing my work … until I came back to redo it.”


That’s the heart of half-delegation. It doesn’t free you. It delays you. And in the process, it erodes the team’s confidence while doubling your own burden.


Final Reflection

The illusion of control is seductive. It feels like safety. In reality, it’s slow poison. True delegation isn’t about pushing tasks down. It’s about releasing ownership. Until you do, you’re not freeing capacity — you’re multiplying debt.


If you find yourself re-entering loops you “gave away,” you’re not delegating. You’re shadow-managing. And your team is learning that nothing they do is ever final. The day you release not just the task but the standard is the day you start to scale. Until then, every handoff will keep coming back.


Read more in-depth insights at: www.ppsconsulting.biz/blog


(The writer is Co-founder at PPS Consulting. Views personal.)

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