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By:

Kiran D. Tare

21 August 2024 at 11:23:13 am

From Mumbai to Meta

Kunal Shah’s rise from city entrepreneur to global head of WhatsApp signals that India is producing genuine architects of the digital age. For much of the internet era, the world’s defining digital products were imagined in California. The next chapter looks markedly different. Artificial intelligence, digital finance and ubiquitous connectivity have flattened the distance between Silicon Valley and the rest of the world. Increasingly, the most interesting ideas are emerging not merely from...

From Mumbai to Meta

Kunal Shah’s rise from city entrepreneur to global head of WhatsApp signals that India is producing genuine architects of the digital age. For much of the internet era, the world’s defining digital products were imagined in California. The next chapter looks markedly different. Artificial intelligence, digital finance and ubiquitous connectivity have flattened the distance between Silicon Valley and the rest of the world. Increasingly, the most interesting ideas are emerging not merely from American technology giants but other countries. Few people embody that transition better than Kunal Shah. His recent appointment as the global head of WhatsApp, following Meta’s $900 million investment in CRED, represents the arrival of an Indian entrepreneur at the helm of one of the world’s most consequential digital platforms. Unlike many celebrated founders whose credentials begin with engineering degrees, Shah’s intellectual roots lie elsewhere. A graduate in philosophy from Mumbai’s Wilson College, he briefly enrolled for an MBA. However, rather than collecting qualifications, he accumulated ideas, ranging effortlessly across economics, psychology, incentives and consumer behaviour. His social-media essays and public lectures have acquired an almost cult following among entrepreneurs because they treat business less as accounting than as applied anthropology. His entrepreneurial journey mirrors India’s own digital awakening. Long before smartphones transformed everyday commerce, Shah recognised that friction was the enemy of adoption. His first venture, FreeCharge, helped familiarise millions of Indians with digital payments during a period when cash remained king. Its success made him one of the pioneers of India’s fintech revolution. Following its sale, Shah resisted the temptation to launch another fashionable startup immediately. Instead, he spent years investing in young companies, observing founders and dissecting consumer behaviour with the patience of an academic. That unusually reflective interlude shaped CRED, the company he founded in 2018 around a deceptively simple proposition that trust should carry economic value. Many regarded the idea as eccentric. Why reward consumers merely for paying their credit-card bills on time? But Shah saw something deeper. Modern economies increasingly depend upon trust and reputation. CRED transformed disciplined financial behaviour into a platform that eventually expanded into lending, commerce, insurance, wealth management and payments. Today the company serves around 17 million monthly active members, and has attracted more than $900 million from global investors. It generates annual revenues of roughly $325 million. Importantly, these figures signify that patient product thinking can triumph over fashionable exuberance. Shah’s influence extends well beyond the companies he has founded. He has become perhaps India’s most prolific angel investor, backing more than 250 startups while mentoring hundreds of entrepreneurs. His counsel has shaped businesses across sectors, while advisory roles with Peak XV Partners, Pine Labs and industry bodies have given him an outsized influence over the direction of India’s startup ecosystem. Shah has consistently argued that enduring businesses are built not on funding rounds but on understanding incentives, habits and human psychology. Those qualities explain why Meta came calling. Mark Zuckerberg praised Shah’s “builder mentality” while Meta’s Chief Product Officer, Chris Cox, highlighted his grasp of how WhatsApp fits into people’s everyday lives. That endorsement recognises that the future of messaging lies increasingly beyond messaging itself. Artificial intelligence, digital payments, commerce and business communication are converging into a single ecosystem. Few executives possess practical experience across all four domains. India offers perhaps the clearest glimpse of that future. It is WhatsApp’s largest market, its most sophisticated laboratory for business messaging and an increasingly important arena for digital payments. Shah understands this ecosystem instinctively because he helped build it. His career has unfolded alongside India’s digital public infrastructure, the smartphone revolution and the emergence of one of the world's most dynamic entrepreneurial cultures. There is something symbolically satisfying about the appointment. While technology has long celebrated engineers who solve computational problems, Shah belongs to a different tradition of the entrepreneur who begins by asking why people behave as they do. His greatest strength lies in understanding incentives, trust and networks. History suggests that the most transformative technology leaders are rarely prisoners of technology alone. They are students of people. In elevating Kunal Shah to lead WhatsApp, Meta is betting that the next era of the internet will be shaped less by algorithms than by a deeper understanding of the billions of human beings who use them. Judging by Shah’s career so far, that is a wager with every chance of paying handsome dividends.

Bird-flu outbreak rattles Nandurbar

Around 2.40 lakh hens culled, Nine-lakh eggs destroyed


 

Mumbai: For the third time in 20 years, Avian Influenza has hit Navapur, in Nandurbar district, with over 2.40 lakhs birds culled in the past few days as worried farmers await compensation and effective vaccines.

 

In some areas, all the infected birds in big and small farms have been eliminated by specialist teams, as per World Health Organisation (WHO) and central government’s guidelines.

 

This is the third time after 2006 and 2021 that the town – which produces 10-lakh eggs daily – has come under the attack of Avian Influenza, commonly known as ‘bird flu’, said Navapur Poultry Association (NPA) President Arief Balesaria.

 

“We rank the biggest in production of eggs by Layer Chicken after Pune and Baramati. There are other egg producing centres in the state. The Layer Chicken are among the best laying hens. But in the past fortnight or so, our production has come to a complete stop,” a concerned Balesaria told The Perfect Voice.

 

The 10-lakh eggs are sent to markets in Mumbai, Nashik, Jalgaon and even Surat, which will now be fed by other smaller suppliers from Maharashtra or other states, he said.

 

The outbreak in Navapur started mysteriously on April 12, when a local farmer discovered five dead chickens in his farm. Initially it was suspected to be heatstroke and a local Veterinary prescribed medicines, but by afternoon more than four dozen birds were snuffed out.

 

By next morning, the farmer lost more than 300 chickens even as other alarmed farmers in a three-km vicinity reported similar tragedies as the birds simply dropped dead without apparent symptoms, said Balesaria.

 

In Balesaria’s own Wasim Poultry Farm, the situation was ditto – five days after the first incident, he found 55 birds dead and by that evening, over 130 were no more, though the chickens were eating normally and not appearing sick.

 

After the local authorities were informed, samples were collected from three of the worst-hit farms and tested at the National Institute of High Security Animal Diseases, Bhopal. They tested positive for the dreaded ‘Avian Influenza’, shocking the poultry farmers in Navapur.

 

Swift Action

Nandurbar Collector Dr. Mittali Sethi swung into action and declared large parts of Navapur as an ‘infected and surveillance’, spread over nearly 10 kms radius, banned all sale of poultry, bird-feed, and other related materials for three months, and local police were deployed to enforce the restrictions.

 

Meanwhile, by Monday, the infection figures zoomed up dramatically and till May 6, over 2.40 lakhs birds have been culled, nearly 9-lakh eggs destroyed plus 210 tonnes of bird feed disposed off, said Balesaria of the sudden calamity.

 

State and district officials have expressed apprehensions that the toll could climb much higher and have enforced strict monitoring in Navapur and also other egg-producing centres in north Maharashtra region.

 

Culling continues with the help of 18 officers daily while over 125 veterinarians and support staff have fanned out in the affected zone.

 

His son and third-generation independent farmer Tausif B. is grappling with his first bird-flu calamity and is worried about the future with his entire stock of 6 lakh eggs, 62,000 birds and 72-tons of feed destroyed.

 

“This time, my farm was not affected. But according to official protocols, my 30,000 chickens were culled and over 60,000 eggs destroyed. The government has banned us from restarting or restocking for at least three months, or till July 31, when the crisis is expected to be over. Presently, we are sitting idle and helpless as the losses pile up for all the 27 NPA member-farms,” rued Balesaria.

 

Farmers cry for better vaccines

As death stalks egg farms in Navapur, distressed farmers urged the Centre to urgently permit more effective vaccines to contain the spread of Avian Influenza, as existing measures are proving inadequate.
 
The NPA leaders claimed that the currently approved vaccines target the relatively milder H9N2 strain, while farms in the region are being devastated by the far more lethal H5N1 virus.
 
“The government has allowed vaccines for H9N2 strain. But the Layer chickens are hit by the deadlier H5N1 strain. Vaccines for H5N1 are already in use in several countries, including China, the United States and parts of Europe. Why are we being denied access to the same protection?” asked the NPA leaders.
 
India currently does not allow use of H5N1 vaccines, citing various concerns and relies on the traditional culling, movement restrictions and biosecurity measures in such outbreaks, though NPA alleges that Indian vaccine manufacturers are creating obstacles for getting better vaccines.

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