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By:

Reeva Sakaria

8 November 2025 at 3:04:18 pm

How transport systems make urban life easier

Did you know Mumbai commuters lose hundreds of hours every year not in distance, but in delays, waiting, and uncertainty. In Mumbai, commuting can feel like a challenge, but technology is quietly changing that. Intelligent transport systems (ITS) are helping people navigate the city more efficiently by combining real-time data, adaptive routing, and smart coordination across trains, metros, monorails, buses, and last-mile options. At the forefront of this transformation is Yatri, Mumbai’s...

How transport systems make urban life easier

Did you know Mumbai commuters lose hundreds of hours every year not in distance, but in delays, waiting, and uncertainty. In Mumbai, commuting can feel like a challenge, but technology is quietly changing that. Intelligent transport systems (ITS) are helping people navigate the city more efficiently by combining real-time data, adaptive routing, and smart coordination across trains, metros, monorails, buses, and last-mile options. At the forefront of this transformation is Yatri, Mumbai’s official local app. Using ITS, Yatri shows the best combination of transport modes in real time, provides accurate live locations of trains and metros, and even enables smart, easy metro ticketing via QR codes. The result: a commute that’s no longer an uncertain experience, but a predictable, stressfree journey. It’s 8:20 a.m., and you have a 9:30 a.m. meeting in BKC, at a place you’ve never been to before. You pause for a moment, weighing your options. Do you risk sitting in traffic in a cab, watching the minutes tick by, or take a train and hope you don’t miss it by a minute? Will one small delay early in the journey quietly snowball into being late? This familiar moment of hesitation is something countless commuters in Mumbai experience every single day. In a city like ours, peak-hour travel is rarely linear. A route that looks manageable on a map can quietly stretch from under an hour to well over 80 minutes, with average speeds during rush hour dropping to 10–15 km/h on key corridors. Over time, I’ve noticed how commuters adapt: leaving earlier than necessary, padding schedules with buffers, mentally preparing for delays, carrying the cognitive load of uncertainty long before the journey even begins. What often goes unnoticed is how strong Mumbai’s public transport network already is. Every day, local trains carry nearly 7 million people across the city. Metros cut through peak-hour chaos with steady, reliable travel times. Buses, autorickshaws, skywalks, and short walks quietly take care of the last mile. But in real life, the challenge isn’t availability—it’s coordination. When commuters are forced to mentally stitch together trains, buses, metros, and walking routes without reliable information, they default to what feels familiar rather than what’s efficient. Take a common rush-hour commute from Lower Parel to Andheri East. By road alone, this journey can easily take 75–90 minutes on a bad day as traffic slows unpredictably. But when modes are combined, walking to Lower Parel station, taking a local train to Andheri, switching to the metro, and finishing with a short walk, the trip often takes just 45–55 minutes. That’s a time saving of 30–40 minutes per trip. Over a five-day workweek, that adds up to 2.5 - 3 hours; over a year, more than 100 hours reclaimed, time that would otherwise be lost to waiting, guesswork, and congestion. According to a report by The Times of India, using real-time data and adaptive routing, intelligent transport systems can cut commute times by 30–40% and reduce congestion hours by up to 35%. Cities around the world that have adopted ITS are already seeing the impact: fewer hours wasted inching through traffic, and more time getting where people need to be. What excites me most is how commuters themselves are becoming part of the solution. An overcrowded train, a signal failure, or a last-minute platform change often unfolds in real time through shared updates. On Yatri chat, people flag delays, confirm train arrivals, and alert fellow travellers before official announcements. This two-way flow, where technology is strengthened by human insights, creates a living, responsive network rather than a static schedule. Yatri brings journey planning, metro ticketing, live train locations, and real-time travel information into a single platform, helping commuters navigate efficiently across local trains, metros, monorails, buses, and last-mile options without guesswork. By combining intelligent transport systems with real-time updates from both technology and fellow travellers, journeys become predictable, stress-free, and under control, making cities feel smaller, connections closer, and everyday life just a little easier to navigate. The writer is a co-founder of Yatri. Views personal.)

Warriors of Night

Updated: Oct 22, 2024

We name our daughters Durga, Lakshmi and Saraswati; we worship the divine feminine power in the temples but oppress, repress and even attack the feminine power amidst us. That is the irony in the way India sees its women.

After the safety of the daylight fades, women are seen as easy prey by the predators of the night.

We mark the nine nights of Navratri, the festival of the goddess, by celebrating the dedication and valour of nine real-life women who brave the challenges of the night to pursue their dreams.


Part - 4


Never felt unsafe

The singer says there has been a generational change over the last two decades

Never felt unsafe

Work has no timings for Aisha Sayed. Sometimes, she begins her studio recording at 12 AM and finishes by 5 AM; at other times, concerts and live shows start at 9 AM and she’s done by midnight. In her field of work as a performer and singer, Sayed is used to not getting a night’s sleep and often returning home when most of the city is set to wake up. “I have been travelling at night but I have never, ever, felt unsafe in Mumbai,” says the singer-performer who began her career at the age of 13 years. Her father spotted her talent for music and took her to meet a sound engineer who was their neighbour in Bandra. The family helped her get opportunities and from there, her career began.

Being among the top contenders in Indian Idol, season 3, in 2007 catapulted her to fame and it opened up a world of new performance opportunities across the country. “I was just 20 years then and I was travelling the world, performing at the most lavish weddings, staying at the most luxurious hotels and performing at big corporate gigs,” she says. Safety, while on work, is has never been an issue for her for the organizers arrange a security detail for the performers. “They escort us until we reach the room. And since we travel with our team in a big group, there is always safety in numbers,” says Sayed, who sings in 10 languages. Her peers have faced instances of audience members being rowdy. “Once in Delhi, a group of drunk men followed my colleague to her room and kept banging on her door late into the night. But I have been fortunate,” she says.

Work assignments have taken to varied places, from the most luxurious international destinations to far-off venues in the hinterland of India where she’s travelled through dark, dense forested areas. “I have driven through areas where the only light is that of your car’s headlights. Turn around and you see pitch darkness,” says Sayed. She’s always got a little prayer on her lips when travelling through these remote areas for miles together. She recalls a show in Chattisgarh where she had to travel for nine hours at a stretch through remote and forested areas. “No place in our country is as safe as Mumbai,” she stresses. She would know, considering her extensive travels. She advises women to travel in groups while in places that are unfamiliar or unknown and never to venture out at night alone. “Keep your family informed of your whereabouts,” she says.

While her agreements state that proper security at all times, Sayed says that she drives her own car if she’s out at night for parties or personal work but insists that the people of Mumbai are largely helpful and cooperative. A rickshaw driver who once drove to home in the wee hours of the night, after a recording, waited at her gate until the watchman let her in. Friends and colleagues have dropped her home several times.

Mumbai, she feels, has changed—and it’s for the better, in the past two decades. “Earlier, on buses and trains, men would use the crowd as an excuse to touch women inappropriately. That has gone down. There is a generational change that I see,” says Sayed. She used to take the BEST buses and trains to her training classes and for recordings in the early days of her career.

Her timings are inconsistent and her shows take her to various cities and towns. But the Mumbai-bred girl emphasizes that her city is very safe for women, despite the various incidents of violence. “Mumbai is the only place where a woman can wear what she wants, wear bright red lipstick, leave her hair open and look glamorous and still be safe.”

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